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Thoughts on SMcongress and the future of ITSM

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November 5, 2013, 4:03 pm

The Service Management Inaugural Congress (SMCongress) is the output of the "RevNet" event at the 2013 Fusion ITSM conference in the USA. As a few of you know, twenty-something ITSM thinkers got...

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Don't try to change culture

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July 5, 2014, 5:10 am

Should you try to change culture?read more

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